Doma Doors Manufacturing Inc.
Doma Doors Manufacturing Inc. warrants the products it manufactures against material defects and workmanship for a period of one (1) year from the original date of shipment. If a defect should be detected within the warranty period, Doma Doors Manufacturing Inc. will repair and/or restore the product to its original specification(s); or will replace the product, at its sole discretion.
Ambient environmental variables such as: sunlight or artificial lighting, extreme temperatures, humidity, poor ventilation, contact with water, and normal wear and tear are not covered by this warranty. Characteristics in the wood such as, but not limited to, pin knots, unusual or wild grain patterns, grain variances, mineral deposits and streaks, colour variations are considered to be natural properties of wood and will not be considered defects. The overall consistency of colour between the stiles, rails and centre panels (veneer or solid) on doors is attempted but not guaranteed to match.
Each species of wood has its own characteristics that will be taken into account when determining if a defect is warrantable. Any change in a products appearance due to the aging process will not be considered a defect.
All wooden doors produced by Doma Doors Manufacturing Inc. are warrantied against warp/twist as follows: 24″ (610mm) or less in width and/or 46″ (1168mm) or less in height are warrantied against warp/twist of more than 3/16″ (4.7mm). Doors over 24″ (610mm) in width and/or 46″ (1168mm) in height do not carry a warranty against warp/twist. Doors are not warrantied against expansion/contraction due to high/low humidity conditions.
This warranty is limited solely to the value of defective products; Doma Doors Manufacturing Inc. is not responsible or liable for any indirect, consequential or incidental damages sustained to the product during its use by the purchaser, or costs related to shipping, finishing, and installation.
Doma Doors Manufacturing Inc. warrants all its thermofoil products for a period of five (5) years from the date of shipment against delamination and/or surface discolouration. Warranty is limited to the replacement of the defective item only.
THESE WARRANTIES MAY BE DECLARED VOID AT THE SOLE OPTION OF Doma Doors Manufacturing Inc. IF DAMAGE IS:
-Incurred by improper handling and/or storage. (Use of solvent or lacquer based cleaning products or abrasive cleaners can damage these products)
-Due to normal wear and tear of the material
-Due to exposure to temperatures greater than 70 degrees celsius
-Due to exposure to outdoor elements
-If a claim in writing is not received by Doma Doors Manufacturing Inc. within 90 days of the defect being identified
CONTACT OUR OFFICE FOR A FULL LIMITED WARRANTY.